065 -- The Office - Job Interview III

I hope they’re not too hard!

I think that I would be a perfect fit in this com- pany. I have a unique combination of strong tech- nical acumen, and outstanding soft skills; you know, I excel at building strong, long-term cus- tomer relationships. For example, when I headed the customer support department in my previous company, our team solved about seventy percent of our customers’ problems. I decided that we needed better information and technical prepa- ration on our products, so after I implemented a series of training sessions in coordination with our technical department, we were able to solve ninety percent of our customers’ issues. Given the opportunity, I could bring this kind of success to this company.

To be honest, I struggle with organization and time management. Punctuality has never been a strength of mine. I find it hard to organize my time efficiently. I have actually addressed this weak- ness recently, by attending a workshop on effi- cient time management. It helped me a lot, by providing me with great insights on how to get or- ganized and use my time efficiently, so I think I’m getting better now.

Great, thanks a lot! I hope to hear from you! Good bye.