Good afternoon. May I help you?
Yes, I’m here to see Joanna Stevens. I have an appointment at four.
Certainly, may I take your name? I’ll let her know you’ve arrived.
Sure, it’s Josh O’Neil.
Ms. Stevens will be with you momentarily. Can I offer you something to drink?
Yes, a coffee would be nice, thank you.
Here you are. Ms. Stevens is ready for you now. I’ll show you to her office, right this way.
Just watch your step here...